I created this envizualization (large scale visual notes) From a talk by Elia Lata of Zappos at the E Source Utility Customer Experience 2012 Conference in Las Vegas. For a larger size version, click here.. When you think of utility companies, you probably don’t think of nimble, customer focused organizations. Utilities tend to be fairly [...]
Entries Tagged as 'Uncategorized'
How Zappos Delivers “Wow” Through Service—It’s the Culture
May 15th, 2012 · No Comments · Uncategorized
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Show ‘n’ Tell Debut’s at CatpultPGH Coworking Space
May 4th, 2012 · No Comments · Uncategorized
On May 4, 2012, folks from CatapultPGH coworking community and nearby organizations came together for our first monthly Shown-n-Tell event. We heard about the new Pittsburgh Tool Lending Library, the history and current activities of the Sprout Fund, the multiple services provided by the Bloomfield-Garfield Corporation, the new neighborhood centric app, Scenable, and the gluten [...]
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Preview of IFVP 2012 Conference
April 6th, 2012 · 2 Comments · envizualize, graphic facilitation, graphic recording, information design, Information Visualization, large scale visual notes, npTech, partnerships, presentation design, public speaking, sketchnotearmy, storytelling, technology, Uncategorized, visual sensemaking, vizsales vizmarketing vizpersuasion, workshops
(Graphic by Leah Silverman) (Leah Silverman, Emily Marko, Jonny Goldstein at our first planning meeting for the IFVP 2012 Conference) (Jonny Goldstein with brainspill on the topic of the upcoming visual thinking for groups conference in Pittsburgh, AKA the 17th Annual IFVP Conference) The rapid approach of the 2012 International Forum of Visual Practitioners Conference [...]
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Promote your work and promote the IFVP 2012 Conference
February 13th, 2012 · No Comments · Uncategorized
We hope you are very excited about the Connect! IFVP 2012 Conference in Pittsburgh. We are! In order to promote the conference we would love to get a few illustrations that convey what the event will be about. Are you up for it? We will give you a credit on the illustrations, of course. We [...]
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Heather Willems of Imagethink to Co-emcee the Connect! 2012 IFVP Conference
February 5th, 2012 · No Comments · Uncategorized
Heather Willems of Imagethink, one of the most talented visual scribes I know, has signed on to co-emcee the Connect! 2012 IFVP Conference. Heather is not only an accomplished graphic recorder, she also has great energy. Can’t wait to work with Heather to weave what is going to be a powerful conference. What is the [...]
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Three visual perspectives on the debut of the Creative Technology Network
February 1st, 2012 · No Comments · Uncategorized
I always enjoy creating illustrated notes alongside other visual synthesizers. Three of us joined forces last week at the Carnegie Museum of Art at the debut of the Creative Technology Network, an initiative of the Pittsburgh Technology Council. The event showcased 6 innovative Pittsburgh based companies ranging from medical device makers, Body Media, to experience [...]
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My Steve Jobs Memory
October 6th, 2011 · No Comments · Uncategorized
(Photo of Apple Store Soho sign, by Matt Day (CC BY-ND 2.0) I had an indirect experience with Steve Jobs’ micromanager side when I was part of a recurring event at the Apple store in 2005 in SOHO. At this event people gave presentations about the (then) emerging phenomenon of video podcasting. The first time [...]
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